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Tell us about the problem. We will respond with questions.

Whether you have a defined project, an early idea, or a tender you would like us to consider, the fastest way to start is a short description of the situation. We typically reply within two working days.

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Before you write

Frequently asked questions

How do you price projects?

Most projects begin with a fixed-price discovery engagement. Delivery is then quoted as a fixed scope with milestones, or as a phased programme with a price per phase. Support is a monthly or annual arrangement with agreed response times. We do not publish rate cards because scope varies widely; we do give clear written estimates with assumptions.

Do you respond to tenders and requests for proposals?

Yes. Send the documents and deadline. We will tell you quickly whether we intend to bid. We are also open to joining consortia where our capabilities complement a lead partner's.

Can you work with our existing IT team or vendor?

Yes, and we prefer it. Our deliverables are designed to be understood and maintained by others, and we are comfortable working alongside internal teams and other suppliers under the client's coordination.

Do you only work in Rwanda?

We are based in Kigali and most of our work is in Rwanda, but we take on projects across East Africa and work remotely with international partners. For projects elsewhere, we assess whether we can deliver to the standard we expect of ourselves before accepting.

How quickly can a project start?

Discovery engagements can usually begin within a few weeks of agreement. Delivery timelines depend on scope and are set out in the discovery output. We would rather give you a realistic date than an optimistic one.